Adjusment Letter

Ng Khai Development Corporation
San Jose, Cebu City

30 July 2008

Mr. Ritchie M. Sumbi
owner
Sumbi's Electrical Shop
Gawaygaway San Remigio Cebu

Mr. Sumbi:

Please accept our apologies for the error made by our company dated Friday, 25 July 2008.

You ordered two units of multitesters that cost 12,000, ultra super long life batteries, but on dispatch office sent you one damage multitester. This was due to mishandling of our worker. The one multitester was dispatched by express courier to your store this morning and will arrive by Wednesday, 6 August 2008.

Since we value your business, we would like to offer you a 10% discount off your next orders and assure you that they will be filled correctly without damage.

Sincerely yours,

RICTHIE M. SUMBI